Privacy Policy
Important Information Before Booking
Cancellation policy
We kindly ask for at least 48 hours’ notice if you need to cancel your appointment. Cancellations made within this window will result in the loss of your deposit, and the deposit cannot be transferred to another date. Our artists have tight schedules and wish to serve as many clients as possible. Since we’ve reserved time exclusively for your appointment, last-minute cancellations make it difficult to fill that slot.
Rescheduling Policy
Appointments may be rescheduled with at least 72 hours’ (3 days) notice. Due to limited availability, rescheduling might require a longer wait for your new appointment. Please note that promotional pricing may change if you choose a new appointment date. For touch-ups, prices may also vary based on when you reschedule (please refer to the price list). If you reschedule within 48 hours of your original appointment, you’ll lose your deposit and cannot transfer it. A new deposit will be required to secure a future appointment.
Late policy
If you’re more than 20 minutes late, your appointment will be cancelled, and no refund will be given. Artists work with multiple clients daily and need the full time allotted for each service. If you miss your appointment, you’ll need to reschedule and provide a new deposit.
Deposits
To book your appointment, a deposit is required. This deposit will be credited toward the total service cost, which will be due on the day of your appointment. Deposits are non-refundable and cannot be transferred.
Before your appointment
Please avoid the following prior to your Permanent Makeup appointments:
– No coffee, stimulants, or alcohol
-No blood thinners (such as aspirin, ibuprofen, vitamin E,niacin) within 24 hours
-No use of Retin-A or similar skincare products
-Avoid tanning or having sunburned skin
-No waxing or tinting 3 days before your appointment
-Be aware that your skin may be more sensitive during your menstrual cycle
– If you have any medical conditions, please consult your doctor beforehand and bring a note to your appointment
Do not book an appointment if
– You are under 18 years old
– You are pregnant or breastfeeding
– You take blood-thinning medications
– You have viral infections or diseases
– You are undergoing chemotherapy